The ESAF.Working Party? works collaboratively with agency project teams to help them meet agreed ESAF standards. How ESAF Works will be the basis for an agency communication programme that uses specific examples to illustrate the process.
1. ESAF processes will be successful when…
Project teams meet their obligations to others and take advantage of what others have done, so that:
- there is early and regular engagement with sector project teams:
- projects come to ESAF at the initial investigation stage
- there is cross-agency representation at project design stages
- projects develop practical, cost-effective implementation plans
- projects build on one another and reuse or adapt existing solution components
- agencies are fully engaged and committed to making ESAF work
- participants produce recommendations of a quality that earns business and technical support from their agencies
- processes and structures are in place to foster collaboration and coordination
- the sector shares a common understanding of different terminologies and evolves to consistent naming
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2. ESAF works with sector project teams to…
Help business owners deliver the collaborative elements of their sector-facing projects, in a way that:
- encourages ESAF members to work within their own agencies to make the pieces fit together:
- making sure people are aware of the ESAF standards
- doing external-facing aspects consistently with others
- helping projects to resolve the hard cross-agency issues
- promoting ESAF within their agencies and reporting back to the ESAF meetings
- ensures we all follow the agreed common approach, avoid duplication and prevent surprises
- helps them define and understand areas for sector collaboration and cooperation
- minimises the impact on projects of sector-wide consistency, while maximising sector-wide benefit
- uses ESAF to fund the costs associated with fitting in, where this makes the most difference
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3. ESAF relies on other parties to…
Promote and continue to remind people of the benefits of engaging with the ESAF process, in a way that:
- takes all sector-facing projects through a common “ESAF-consistency” verification at appropriate points:
- giving adequate priority to non-functional business requirements
- defining what areas fall within ESAF’s scope
- seeking ESAF sign-off at the business case and solution architecture stages
- ensuring interoperability acceptance testing happens
- encourages people to be open and informed about cross-agency initiatives
- allows them to bring their collective expertise to the process and give trustworthy advice
- ensures business owners and project managers give sufficient priority to sector-wide issues
- is seen as a positive influence that enhances agencies’ existing processes, not as coercion
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4. ESAF mitigates sector project risk to…
Become the sector’s “one stop shop” for all ESAF-related information, with the result that:
- all ESAF-related information is openly available, contestable, and responsive to agency feedback:
- raising the quality and consistency of project approval processes
- shifting the focus to what’s being delivered, rather than delivery mechanisms
- engaging with national and international standards bodies, adopting standards rather than adapting them
- working constructively with eGovernment to build on what they have already done
- business owners can easily find and use the information that ESAF publishes
- potential duplication of effort is identified early, and avoided
- the pace of standards development is just right — change is not too fast, not too slow
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